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Has anyone else fired a doctor due to their front office staff?

I have. Pass on your stories of dealing with those receptionists.
Thevy29 · 41-45, M
Nope. I worked as a Receptionist for a Doctors surgery. Part of a team of four. One of them was as thick as two planks, but very nice at dealing with people. She had a habit of reading the personal details of the clients.
And another was so very rude, and a bully it was a surprise they gave her a higher position instead of firing her.
Me? I tried my best to make sure everyone got a fair go. But I couldn't control whether they lied to me about what they were here for... They make a 5 minute appointment to renew a script. But they needed something that went for 30 minutes. Delaying everyone who was waiting. If I had known they were going to do that I would have booked them for 30 minutes. 😮‍💨
familyfunguy · 56-60, M
Meaning, you dumped the doctor for another one? I guess that in a sense that's firing.

In my world, a rude receptionist in that field doesn't seem to exist.
a good doctor knows the importance of a great staff. the receptionist .is key. she's the first and last interaction a patient has in the office
samueltyler2 · 80-89, M
Yes, I wish there was a way to let the physician know how bad they are. When i tried recently he denied everything I said.
samueltyler2 · 80-89, M
@Crazywaterspring these sort of complaints don't rise to malpractice, so complaining does no good. One of the problems is that when I was younger, my physicians were colleagues and we treated each other as friends, not that we didn't do similar with our patients, now that I am older, many of those who treated me are either retired or deceased. the newer generation of physicians, although many are deeply in debt, consider the "style of life" more important then their practices.
@samueltyler2 economists figure one needs $125000 a year to live in these times. about what a new doctor makes. we'd starve on that
samueltyler2 · 80-89, M
@saragoodtimes Those of us lucky to be living at our current level should be careful what we say and how we act. Saying we would starve at an income of $125,000 makes us look a bit like cry-babies.

I have not seen that $125,000 number anywhere, the current poverty level is no where near tha amount, someone living with that income would probably be considered wealthy by most US citizens:

\https://tcf.org/content/report/defining-economic-deprivation-need-reset-poverty-line/?gad_source=1&gclid=Cj0KCQjws560BhCuARIsAHMqE0EBuDCCWTSe66AMX67OxgeDgU6IEdDaSL1IURbiltGmPNzTCYo8aQYaApgwEALw_wcB

probably better would be listing of current average salaries by states, in your state the average income is about $58k:

https://www.forbes.com/advisor/business/average-salary-by-state/

Having said that, the average medical student is deeply im debt upon graduation:

"The average medical school debt is $202,453, excluding premedical undergraduate and other educational debt. The average medical school graduate owes $250,995 in total student loan debt. 73% of medical school graduates have educational debt. 31% of indebted medical school graduates have premedical educational debt.Sep 17, 2023"
Starcrossed · 41-45, F
Not a doctor but I did switch my pets to a new veterinary office for that very reason.

The ultimate straw that broke the camels back was when the 19-20 yr old receptionists were screeching standing on the front desk because there was a bee. It was so grotesquely unprofessional and was freaking out every last animal in the waiting room.
Jenny1234 · 51-55, F
I have never come across rude staff at a doctors office. If I did, I would probably just say something to the doctor, but I wouldn’t fire the doctor because family doctors are far too hard to come by where I live
Confined · 56-60, M
I came close. My mom and others have walked away because of the front office staff.
How do you fire a doctor
This message was deleted by its author.
samueltyler2 · 80-89, M
@MarmeeMarch that is how the term is used when you decide not to return to that physician.
This message was deleted by its author.

 
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