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Why can’t my friend see my account 😢

My friend Cassie and I can’t interact. She made a new account here. Every time I add her it won’t let me add her.

https://similarworlds.com/NotCassieeee

I can view her account but when she tries to view mine account she sees this.
[image/video deleted]
But she has no one blocked.
[image/video deleted]

When I comment on her posts she can’t see the comments but I can comment on them.

I sent her a gift and she unwrapped it and it looked like this. I also didn’t send it as private.
[image/video deleted]

It shows that she unwrapped it.
[image/video deleted]

Does anyone have a clue why this is happening? I put in a ticket but I haven’t heard back and we are friends and want to interact. Has this happened to anyone else?

Thanks 💖
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iamonfire696 · 41-45, F Pinned Comment
[image/video deleted]

I just looked at her profile that I can view.
LordShadowfire · 46-50, M
@iamonfire696 Read your messages, woman!
iamonfire696 · 41-45, F
@LordShadowfire I will read them when I feel like it

AntisocialTroll · 56-60, F
I suspect the answer lies in either your or her settings, does she have all the adult and fetish content turned on?

Or might you have users who are her age group automatically blocked and not realise it?
iamonfire696 · 41-45, F
@AntisocialTroll we are not in any of the age settings that would get blocked.
AntisocialTroll · 56-60, F
@iamonfire696 I've a weird feeling when I first joined there was an option to block different age groups from contacting you or adding you or something like that.
iamonfire696 · 41-45, F
@AntisocialTroll the under 18 and over 56. I wish admin would look at the ticket already.
sarabee1995 · 26-30, F
Very weird. Please post what they tell you about this. Some weird stuffs been happening lately.
iamonfire696 · 41-45, F
@sarabee1995 I definitely will
TexChik · F
She doesnt accidentally have you muted or blocked does she? She's not happy about this either. Im sorry this happened
TexChik · F
@iamonfire696 That's a shit load of PMs! 😉
iamonfire696 · 41-45, F
@TexChik I know, it’s just horny men so I don’t care about them lol
TexChik · F
@iamonfire696 Hahahaha.
RubySoo · 56-60, F
Thats happened to me a few times. Its possible one of you has refused a request from them before, or one of you removed the other.
When its happened to me, i've messaged ( or my friend has messaged) SW and theyve sorted it. X
iamonfire696 · 41-45, F
@RubySoo it’s her new account and as soon as she made it she tried adding me
So you can see her, she can't see you. What happens if you send a message to her? Can she see it?
iamonfire696 · 41-45, F
@ElwoodBlues she can’t see the message that I send to her. It doesn’t show up in her inbox or her requests.
@iamonfire696 I added her as a friend, thinking that since I'm friends with you that might "strengthen" some kind of link. But I think the admins need to get involved.

I think SW has some weird rules with new users. Like if a new user sends too many messages at once it's bad for them or something like that. I think there's some kind of protocol where x messages y, and then x should wait for y to message back. If x sends too many messages without a reply, especially if x is a new user, then x is automatically suspected of spamming or something like that.
iamonfire696 · 41-45, F
@ElwoodBlues thank you for trying. I sent in a ticket but I have no idea how long that will take.

It’s just so weird that I can see her and she can see a notification when I reply on her post but can’t actually see it. Same goes with that gift. She saw it but it went private and my pic was blurred.
MasterLee · 56-60, M
Maybe she is in the 4th dimension
Fungirlmmm · 51-55, F
It let me add her and message her so it isnt the age thing. Shes so sweet. I hope it gets fixed. Maybe message an admin,? Sorry i couldn't help
iamonfire696 · 41-45, F
@Fungirlmmm I put in a ticket. We talk off site and have been trying to figure it out. Thanks
Fungirlmmm · 51-55, F
Either she has it set for not older people or in the past she has removed you on that account. Let me try to add her. Does she have you muted?
iamonfire696 · 41-45, F
@Fungirlmmm it’s a brand new account that she just started.
A glitch maybe. That's what I'm thinking.
iamonfire696 · 41-45, F
@Spoiledbrat it must be. It’s a strange one.
HoeBag · 51-55, F
I had no probs opening her profile.

Maybe it is some kind of probationary restriction on new accounts.
Can she view other profiles? Have her try to view other peoples' profile just to make sure.
iamonfire696 · 41-45, F
@HoeBag She can view other profiles. I can see her profile but she can’t see mine.
SW-User
That’s so weird!
iamonfire696 · 41-45, F
@SW-User isn’t it weird
dsrice · 56-60, M
I have seen that before, it is caused by adult content on your profile, she has to agree to it.
dsrice · 56-60, M
@SW-User Yes, I think that is what it is.
iamonfire696 · 41-45, F
@dsrice she doesn’t have adult setting turned off so it’s not that
dsrice · 56-60, M
MellyMel22 · F
It’s prob her settings
iamonfire696 · 41-45, F
@MellyMel22 No it won’t let me add her
MellyMel22 · F
@iamonfire696 It let me add her. I’m gonna send you a pic of my settings, compare yours and see if there’s anything far off- maybe it’s something in your settings?
iamonfire696 · 41-45, F
@MellyMel22 thank you
TexChik · F
Crap! That is a glitch the admin will have to fix for you. Have you put in for help with them?
iamonfire696 · 41-45, F
@TexChik yes I did put in a ticket but nothing back yet.

Cassie and I are talking off site but we are frustrated because we can’t figure it out because it makes no sense. I can see her profile.
LordShadowfire · 46-50, M
Shadowbanning, or as the admins call it, "reducing your audience", is a way of preventing people from seeing what you post without suspending you.
LordShadowfire · 46-50, M
@iamonfire696 Send an email to [email protected] if that doesn't work.
iamonfire696 · 41-45, F
@LordShadowfire I just might do that because I have gotten nothing from the ticket so far
LordShadowfire · 46-50, M
@iamonfire696 The admins do read all of those emails. You might not get a reply, but you're more likely to get results.
MethDozer · M
It's hard to tell what could be going on. The admins have added so many convoluted and hard to navigate settings and feed options it makes it really hard to ever tell what is going on with exposure and availabilty. Add to it the more uneccessarily complex and convoluted one designs a website and the more arbitrary settings that are added the much more likely there is to be glitches and bugs from it. It could be some lost and hard to find setting one of y'all have toggled, or it could just as likely be a bug from yhe admins asinine idea of having limited and currated exposure built into the site.
iamonfire696 · 41-45, F
@MethDozer I think it’s a bug because there are other users that are having the same issues when they reply on posts from “NEW” accounts.

We can see and comment on the posts from the NEW accounts but the new accounts can’t view our profiles or comments on their own posts.

 
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