Why can’t my friend see my account 😢

My friend Cassie and I can’t interact. She made a new account here. Every time I add her it won’t let me add her.

https://similarworlds.com/NotCassieeee

I can view her account but when she tries to view mine account she sees this.

[image/video deleted]

But she has no one blocked.

[image/video deleted]

When I comment on her posts she can’t see the comments but I can comment on them.

I sent her a gift and she unwrapped it and it looked like this. I also didn’t send it as private.

[image/video deleted]

It shows that she unwrapped it.

[image/video deleted]

Does anyone have a clue why this is happening? I put in a ticket but I haven’t heard back and we are friends and want to interact. Has this happened to anyone else?

Thanks 💖

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MellyMel22 · F

It’s prob her settings

iamonfire696 · 41-45, F

@MellyMel22 we have tried all of that. Which setting do you think it is?

MellyMel22 · F

@iamonfire696 I’m not sure, but I’d reset all of them to see if it changes. Did it let you add her?

iamonfire696 · 41-45, F

@MellyMel22 No it won’t let me add her

MellyMel22 · F

@iamonfire696 It let me add her. I’m gonna send you a pic of my settings, compare yours and see if there’s anything far off- maybe it’s something in your settings?

iamonfire696 · 41-45, F

@MellyMel22 thank you