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ProfRS · 61-69, M
I do think this is a tough situation. As a teacher, I feel like before I do any type of 'correction' I try to 'catch them doing something right'. Point out all of the stuff they are getting right...do this for a while then introduce ways they need to change. But you have to be sincere in your praise, or else they will 'smell' the insincerity. But tough situation...no doubt.

you're in a tough situation but

if they aren't following instructions you ask them why

if they have a valid reason then hey - you're wrong and you can learn from their experience

but if they are clearing in the wrong you get them in a private setting and tell them that you want to be clear

1) you are their supervisor like it or not
2) you are in charge
3) you set the rules and
4) you have a three strike rule - three strikes and you're gone
5) you're not their friend but you want to be friendly

tell the the slate is clear as of this moment but you want to be clear that you're serious

your boss wants people that are on board with him and you need people on board with you.

you WILL have to fire somebody one day - when that day comes make sure your boss is going to back you up.

do it quickly like pulling off a bandaid

truth be told firing someone will make you look like a bitch to some and like a champ to people that thought it was a long time coming

but you're going to look like a supervisor to the people that remain.

it might change the dynamics. you don't have to talk trash about the person you fired - but if it comes up you can make it clear that firing someone is the WORST part of your job and it would be totally fine if you NEVER had to do it again - but sometimes for the good of the company it has to be done.

(I never want to be a supervisor again by the way)
rckt148 · 61-69, M
@approachingmyexpirationdate I keep hearing fire them repeated ,
many times its a matter of just earning respect
I have been in charge of men way older then I was since I was 17 .
I was Master at Arms for a bit ,it was an E6 job ,but at the time I was only E3 ,but I was left in charge and the only one over me then was the EX or the old Man ,
So many E3's -E5's were placed temporary duty under me until a position opened for them .
I was young and cocky and my favorite thing to say was I work directly for the XO
if you don't like the way I run the station duties ,take it up with him .
I had the Gate Guards ,Base roving security ,Fire ,Gunners Mate and the Galley and Quarters all under me ,,a 17 yr old kid
But the E6 who left me in charge personally trained me and I did every crappy job on the base and I was a mess cook washing pots and pans more than once
I was a gate guard on the 11-7 shift many times ..
But I was assaulted on duty ,and the guy who assaulted me almost killed me .
He literally kicked my face with steal toes boots till he kicked my nose off my face and scalped me ,pilling all my scalp and hair on top of my skull like a pushed back carpet .

I refused to tell the XO who did this to me ,I kept saying over and over I was going to handle it myself ,so I made him mad and he put me on report too for not calling base security to handle it ,,he said my walking into my office was an invitation for a "Breach of peace ",,I was actually fined and demoted for not cooperating ,and removed from my killer job .

It was shown that the E6 should have been replaced right away ,but up until this instance ,I don't the job very well and had earned the respect of people who worked for me ..

So they transfer me to the Search and Rescue team ,,,
And here are all the guys I had scrubbing toilets ,and washing pots and pans ,standing guard duty ,and now I am in their world ,I am the scum at the bottom of the ocean ,so low there is no totom pole

I scrubbed Bilge ,and fetched parts ,and chipped paint ,and painted ,washed parts ,changed oil (which required pumping it into a 55 gal drum and up a very steep ramp to the waste area by myself ,,and the same with all the water and oil that came out of the Bilge's ,,if there was a shit job ,I got it
But I worked and I worked and I never complained ,
I got my books to be qualified to be on a boat crew .
And I learned every system ,learned every procedure from how to speak on the radio to navigation ,
I took a piece of crap boat and made it into one everyone was proud to run .
And soon I was a boat crewman ,a life saver
And when they come down from Washington to test and drill our station
they asked for a crew to be tested ,,,my shipmates picked me to represent us
And I come home with a 4.0 ,the best you can get
I had earned my place with the men and women of the best SAR station in the World

In my own business when I had guys older than me acting like they had more experience than I have when I first hired them .
I never said this is my company ,do it my way or I'll fire you
I showed them what I can do ,that everything I asked them to do I had done it myself ,,,that I am the boss because I was tested to be there ,I put up the money to get license ,insurance ,to bond us ,and I am the one having to cover their tax and workman's comp and all the legal stuff
But more than all that ,I know my job and every single phase of it and how much time and materials are needed to complete every phase of the job

And then I proved to them I could do the job very well, everything I asked them to do not only could I do it myself ,I was much faster at it then I was asking them to be ,I was paying them for quality ,not speed .
I won their respect not by throwing my weight around
I won their respect by proving I could do the job better than they could and faster ,I was not where I was by buying my way there ,,I earned it
So as I suggested ,,she should prove why she was hired ,,
she is the most qualified person for the job ,then they will respect her
Mordi · 31-35, M
Montanaman · M
The proper approach would be to talk to them in private, professional, and let them know how you feel and what you expect from them as your subordinates, but you might not refer to them as subordinates, even though they are. Tell them that as a team, you are co-workers, but there's a line, that cannot be crossed in the future.
Or some such shit as that.👍😋🤗
Lana24 · 26-30, F
Thank you! I think this is a great way to approach it! @Montanaman
BeachBum · F
Being team leader sometimes means standing your ground and making tough calls.
Sounds to me like they are testing your leadership with disrespect.

If you have a manager or superior(owner) I would talk to them about this issue and seek guidance and support. Gain an understanding of how to communicate about the bar's expected staff conduct.

Perhaps you and the owner will need to find a way to make it crystal clear to all, that it is not acceptable to make such comments relating to anyone's position or personal life.

Offer them an honest reminder that as good as they are at their job, no one is irreplacable in hospitality!
And if they can't get on board and work with you as a Team, then perhaps they should seek other opportunities. Anything less than this is really not going to be effective.
Lana24 · 26-30, F
@BeachBum I’m technically the owner too. It was my fiancé’s bar. But I do agree on being more direct and clear about my set expectations with them
BeachBum · F
@Lana24 it has to be clear, black and white.
Management has the final say on how the bar operates and the expectations on staff.

Perhaps in your case one on indivial meetings might be a better way to communicate these.

Culture is everything in a business. Disrepect & bad attitudes towards leadership will impact on the success or failure of your bar :)

Do you have a customer charter?
I think I’d meet with them and lay it out. “I think you guys are real assets and I would hate to have to let you go because the club would suffer. But whether you like it or not, as manager, this place is my responsibility and I will do things the way I see fit until they fire me. In the meantime, your discounting of my instructions is undercutting me with the rest of the staff. I’d like for us to work together comfortably but if you force my hand I will fire you.”

Then let the chips fall.
Lana24 · 26-30, F
@Mamapolo2016 this sounds like a great way to go about it :) thank you!
@Lana24 Folks like that can be very tough. Likely they won’t get it until the first pink slip.
wunderluv · 51-55, M
@Lana24 also, you could put them on unpaid leave for a week or so .. before firing them that is
Fire them. If they can't listen to management they are most definitely not good employees.
@Lana24 I find it hard to believe there aren't equally or more qualified people looking for work. Having employees that disregard management is horrible on the business level.
Lana24 · 26-30, F
I want to give them the opportunity to improve before doing that @AcidBurn
@Lana24 Then you need to set terms and make them known. They have X amount of time to get their act together before they're looking for a different boss they feel is worth respecting.
gurlwatcher22 · 61-69, M
I've had supervisors young enough to be my children, but I listened to and respected them professionally.The least that they can do is give you the respect you deserve.If they can't even do that, maybe they should re-evaluate their employment situation.
beckyromero · 36-40, F
Talk to each of them one on one about their job performance and your expectations.

It is a bit confusing that you say they don't listen to you but yet that "they are really good at what they do."
Lana24 · 26-30, F
They are great mixologists and know how to make the drinks amazingly and are great with customers. However, when it comes to them reporting to be about things or if I ask something I’m confronted with disrespect and no answers :/ @beckyromero
beckyromero · 36-40, F
@Lana24
You need to tell them disrespect won't be tolerated.

But do so one on one. NEVER dress them down in front of other employees or customers.
SW-User
Back off with the nice and assertive, dont fix what's not broken. If they know their jobs as you say they dont need support. I suggest a more relaxed approach to management win them over see where they relate, I'm not suggesting being besties, Just chill a little, being a good manager is more than hiring and firing disobedient slaves.
SW-User
@SW-User hmm interesting reading the comments, you yanks have some draconian approaches to management, no wonder you guys are all so miserable!
@SW-User I know. I was just thinking yesterday we should ask you folks to show us how to live joyfully and positively like you do.

It’s been going on for centuries, too. Why, management was too cheap even to spring for pretty red coats like your boys had.
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Get security to tie them to the bar and then whip them vigorously until they submit, preferably while stripped to their underwear and when the bar is open and full of customers.
beckyromero · 36-40, F
Have a meeting with them and try and straighten things out. If it goes badly and they don’t take you seriously, fire one of them (preferably the worst one) assertively to make an example.
daveal · 56-60, M
Be very honest with them. Their disrespect is unacceptable, their skills are valuable but a smoothly functioning work environment is absolutely required.
angie8819 · 56-60, F
how long have you worked there
angie8819 · 56-60, F
@Lana24 did you start as a manager
Lana24 · 26-30, F
@angie8819 Yes I did, my fiance owned it and the manager at the time left and he needed someone to step in and I did :)
angie8819 · 56-60, F
@Lana24 aha
Petermatureuk3 · 56-60, M
Don't be nice! Be professional and if they don't toe the line, fire them.
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wunderluv · 51-55, M
I would like to keep informed with how this situation evolves. Hopefully, good communication and containment strategy so to speak will correct matters
rckt148 · 61-69, M
well quit telling them you went to collage and show them why your boss
LEAD ,buddies are for off the clock
Lana24 · 26-30, F
@rckt148 ah I don’t walk around saying I went to college. They asked me what I did prior to the job and I told them .
rckt148 · 61-69, M
@Lana24 At 17 I boarded vessels for no reason than a routine safety boarding
When I said "Skipper heave to and stand by for Coast Guard boarding "
Then I hit the deck ,
Many times I heard "Kid how old are you "?
and I repeated my request for documentation and devices I asked for
They complied ,or I ended their trip
At 21 when I was hired to train all the new Mechanics working for a major rail road ,fresh out of service ,,I still looked 17 ..
and most of the old timers too ,they all tried giving me crap ,
I did not tell them how I got the job
I asked them to show me they were more quantified to do my job ,
they weren't
thats why I was hired
I have death with this my whole life
I show them why I was hired
I have never asked anyone to do a job I won't do
I earned their respect ,,I proved I was qualities for the job
And I did it better than anyone else ,older than me or not
nate2244 · 41-45, M
Write them up.They might be mad at you for awhile,but they will know you mean business,and that it's not nursery school.
AngelKrish · 26-30, M
Give them alot of work and deduct salaries
purplepen · 51-55, F
I'd fire them. If you don't, they'll get worse.
DCM in the pay packet
Goralski · 51-55, M
Respect my authorita

 
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