I dislike the "Buy one get one free" concept. It's two for the stated price. If one were free I'd just be able to take it

@TheEmperor depends on if you were always planning to buy the first one I suppose. I can see your point but be more flexible in how I define free depending on context.

@TheEmperor Fortunately, your hypothetical doesn't happen. But good luck getting rid of BOGOs. You might want to just come to acceptance that if you go into a store the day before the sale you get one item for your money but during the sale you put down the exact same money and get two items.

@TheEmperor I've not heard of that ruse but it does not surprise me.

It might even be illegal, here in the UK at least where it seems more likely you would be compensated with or without a coupon, not necessarily up to the level of the loss; but without that condition attached.

I think I have only ever had to complain once, and that for a very low-value item of food spoiled by mould, thanks to a tiny hole in the packaging.


I have been delayed three times on the railways, which do have an official fares-refunds system. I did not claim though as I still reached home by later trains, and the time did not matter.

[Two delays were by previous trains breaking down but the third was by third-party obstruction. Some useless louts had dragged an old armchair through a break they or others had made in the fence, up an embankment, and placed it on the line - probably there with a 90 or 100mph speed-limit! ]

@TheEmperor That reads horribly like a scam - don't bother to give the customer good service, but exploit any complaints.

Railway fares: so they should, though I don't know how easy it is to claim a refund on the fares, or to what proportion.

As for disabled passengers, some trains now being used in the UK, have carriages with aircraft-style seats and so cramped it is hard to see how anyone in a wheelchair or even using a walking-frames, can be accommodated. I don't know if they do have spaces for wheelchairs. There is barely room for any luggage. I encountered this on the "Cross Country Trains" from SW England to the North-East and Scotland - State-owned too, only the state in question is Germany!