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I dislike the "Buy one get one free" concept. It's two for the stated price. If one were free I'd just be able to take it

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ArishMell · 70-79, M
True - it's certainly a very deceptive phrase!

Advertising is full of tricks - they are not allowed to tell lies but find ways to mislead while still telling the truth. Sometimes the trick is in what they do not say.
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ArishMell · 70-79, M
@TheEmperor I've not heard of that ruse but it does not surprise me.

It might even be illegal, here in the UK at least where it seems more likely you would be compensated with or without a coupon, not necessarily up to the level of the loss; but without that condition attached.

I think I have only ever had to complain once, and that for a very low-value item of food spoiled by mould, thanks to a tiny hole in the packaging.


I have been delayed three times on the railways, which do have an official fares-refunds system. I did not claim though as I still reached home by later trains, and the time did not matter.

[Two delays were by previous trains breaking down but the third was by third-party obstruction. Some useless louts had dragged an old armchair through a break they or others had made in the fence, up an embankment, and placed it on the line - probably there with a 90 or 100mph speed-limit! ]
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ArishMell · 70-79, M
@TheEmperor That reads horribly like a scam - don't bother to give the customer good service, but exploit any complaints.

Railway fares: so they should, though I don't know how easy it is to claim a refund on the fares, or to what proportion.

As for disabled passengers, some trains now being used in the UK, have carriages with aircraft-style seats and so cramped it is hard to see how anyone in a wheelchair or even using a walking-frames, can be accommodated. I don't know if they do have spaces for wheelchairs. There is barely room for any luggage. I encountered this on the "Cross Country Trains" from SW England to the North-East and Scotland - State-owned too, only the state in question is Germany!