I'm heading a team of morons.

I come in to work for the afternoon shift and there are 3 separate complaints. I wish, I wish I could say the customer was over reacting but no.

1st case: My staff took a picture of a customer's credit card and sent it to a manager to verify if that's a card eligible for a store promo. (Sorry, did I hear you say wtf? yeah. Yeah.)

2nd case: An overcharge of $200 (How??)

3rd Case : 2 sales staff got into a very loud verbal public fight regarding poaching of customers. (Unprofessional much?)

I'm so happy I don't have to work with these dipshits soon.

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Allelse · 36-40, M

My idea of a perfect job is to be paid $500,000 a year to play with puppies and kittens all day and hike to my hearts content, short of that I'd be perfectly happy to be shut away in a dark room with a single computer from 8:30am to 4:30pm, where I don't have to deal with other people at all in any capacity.

Elessar · 31-35, M

(1) is wild.

(2) sounds more reversible at least, but still..

(3) yeah...

TopCat

1. Illegal no? I assume picture was taken on personal phone, surely a disciplinary/written warning.

2. It happens, I tipped £500 once, forgot to type the decimal point

3. I'd sack them both, no excuse or need for that

Longpatrol · 31-35, M

@TopCat 1) yep illegal. Staff got a disciplinary letter and had to write an apology.
2) How do you not notice such a big amount being charged? Also the customer was an idiot for not checking, takes two hands and all that
3) yup both are likely to be tossed out.

Vivaci

🙈

Sincere condolences to your peace of mind man. 🤭

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Vivaci

@Longpatrol Seriously...who hired these idiots? Fire that HR first....

Longpatrol · 31-35, M

@Vivaci Funnily the HR staff never seem to last longer than a year

Vivaci

@Longpatrol THERE!! That, my friend, is the root cause of your everyday disasters....

Find out why they don’t stay. Is it coz their salaries suck or their HR head is a twat.

ArishMell · 70-79, M

If they carry on like that they won't have customers to worry about....

GerOttman · 70-79, M

all that entertainment, they pay you, and your going to leave...?

SW-User

No offence to you but a poor performance by the team usually comes down to poor management or a culture issue in the organization. They can’t all be morons.

Allelse · 36-40, M

@SW-User Yes they can, you can certainly have a group who are all morons.

SW-User

@Allelse get back in the kitchen

Longpatrol · 31-35, M

@SW-User The culture of the organization seems to be pushing the blame for shit.

SW-User

Lazy, big mistake, wtf

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