I'm heading a team of morons.

I come in to work for the afternoon shift and there are 3 separate complaints. I wish, I wish I could say the customer was over reacting but no.

1st case: My staff took a picture of a customer's credit card and sent it to a manager to verify if that's a card eligible for a store promo. (Sorry, did I hear you say wtf? yeah. Yeah.)

2nd case: An overcharge of $200 (How??)

3rd Case : 2 sales staff got into a very loud verbal public fight regarding poaching of customers. (Unprofessional much?)

I'm so happy I don't have to work with these dipshits soon.

This page is a permanent link to the reply below and its nested replies. See all post replies »

TopCat

1. Illegal no? I assume picture was taken on personal phone, surely a disciplinary/written warning.

2. It happens, I tipped £500 once, forgot to type the decimal point

3. I'd sack them both, no excuse or need for that

Longpatrol · 31-35, M

@TopCat 1) yep illegal. Staff got a disciplinary letter and had to write an apology.
2) How do you not notice such a big amount being charged? Also the customer was an idiot for not checking, takes two hands and all that
3) yup both are likely to be tossed out.