In your opinion is it considered rude to not smile and simply say "how can I help you?" While...

Selah ·

I'm not offended lol

I think these things should come with incentive. It's hard to convince people to put in the effort when their check looks the same regardless.

But then again it is customer service so that's kinda your job.

SStarfish ·

I guess your boss just doesn't understand your personality..

GeniUs · 56-60, M

It's ironic for somebody to call you rude as 'you are rude' is a rude statement. I'd smile though everybody looks prettier when they smile and you never know when you'll meet the love of your life.

exexec · 61-69, C

Smiling makes me think you really want to help me. No smile tells me you don't really care.

Pinkstarburst · 51-55, F

A “Hi!” or “Hello”, with some kind of smile is something that just comes with good customer service. It’s kind of the nature of the beast.

HootyTheNightOwl

I don't want to be bugged when I'm shopping and I generally think that customers are the same way.

So, I prefer to leave them alone and let them come to me.

TheShanachie · 61-69, M

It’s not rude I don’t trust smiling strangers

markinkansas · 61-69, M

ya get bigger tips with a smile

REMsleep · 41-45, F

Most jobs consider it rude not to greet the customer and a lot of customers do too.
I know it can be a generational thing but in general you should greet people who enter your shop.

Moneyonmymind · 31-35, M

I worked retail for 8 years; I don’t really like people but I will do my best to help them. Half of the time I wasn’t cheery but I found most customers don’t really care they just want you to help them and know what you’re doing. This was Home Depot by the way 🤷🏾‍♂

This comment is hidden. Show Comment

In your opinion is it considered rude to not smile and simply say "how can I help you?" While working behind the counter