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Why does a customer need to see my face and know my name?

The place I work at just became a drive thru and on our drive thru screen there is an option to turn on a camera so the customer can see me when I take their order. Plus my boss wants us to include our names when we welcome people. Ha ha no that camera is off when my boss isn't there. It's unnecessary and creepy.

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SpaceAce · 31-35, M

yeah most people don't want to get to know their fast food guy.

KyleTron5000 · 36-40, M

@SpaceAce Customer interaction, customer interaction but keep the window times down. Okay so just how am I supposed to do that but be fast?

SpaceAce · 31-35, M

@KyleTron5000 You have to be Jesus and walk on water. Maybe then it will be enough, probably not though.

KyleTron5000 · 36-40, M

@SpaceAce it's never enough.

dumpstermeow · 41-45, F

I'd like the least amount of interaction as possible. Where is this place so I can make a note to never go there.

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KyleTron5000 · 36-40, M

@dumpstermeow Not everyone uses the camera it seems though. When I went for my drive thru training at another store they didn't use the camera.

dumpstermeow · 41-45, F

@KyleTron5000 it's only a matter of time. I better use all my giftcards tomorrow. 😱

KyleTron5000 · 36-40, M

@dumpstermeow Probably depends on who's working. My boss seems very gung ho on the idea of it, while others might not be.

Thodsis · 51-55, M

I'd ask for a pay rise. Just to compensate for the muscle fatigue from the perma-grin that'll next be expected from you.

KyleTron5000 · 36-40, M

@Thodsis Oh trust me if I'm the supervisor on duty that thing will not be on. I'm not making anyone suffer through that.

Thodsis · 51-55, M

@KyleTron5000 You could encourage your fellow workers to pop down to the costume shop and buy the cheapest, crappest masks that you can find...

KyleTron5000 · 36-40, M

@Thodsis We should all wear matching trump masks

kisangel145 · 18-21, M

Because you're serving them they need to see your face and everything else and if you don't understand that then there's something wrong with you and I'm sorry

KyleTron5000 · 36-40, M

@kisangel145 It's understandable when they come inside and see me in person and when they see me at the window but while ordering at a speaker? That's too much. If they want my name it is on my nametag.

Deadcutie · 18-21, F

Don't know.... why does radio shack ask for your zip code when you buy batteries

KyleTron5000 · 36-40, M

@Deadcutie I think that's because the want to track what kind of people are coming to the location. Are people from one city coming here more frequently than another neighboring city, that kind of stuff.

Deadcutie · 18-21, F

@KyleTron5000 it was rhetorical

nonsensiclesnail · F

why is it creepy?

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KyleTron5000 · 36-40, M

@nonsensiclesnail That's exactly where I work. The whole thing is just weird.

nonsensiclesnail · F

@KyleTron5000 It is awkward on the days I don't want to talk to anyone, go anywhere or be seen...but want a London Fog....and I'm out of tea. This is a common occurrence. I have grown used to it though. I have found that the ones around me, most of them don't use the camera anymore.

KyleTron5000 · 36-40, M

@nonsensiclesnail Yeah the store I trained at for drive thru training didn't use it. If I'm the shift on duty that day I am not turning it on. London Fogs are so good on a side note.

Wiseacre · F

Ik, in our automated society it's rare..I don't find it creepy..it's friendly and welcoming!

Goralski · 51-55, M

Pretty soon d women order takers will b topless:(

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