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Why does a customer need to see my face and know my name?

The place I work at just became a drive thru and on our drive thru screen there is an option to turn on a camera so the customer can see me when I take their order. Plus my boss wants us to include our names when we welcome people. Ha ha no that camera is off when my boss isn't there. It's unnecessary and creepy.

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dumpstermeow · 41-45, F

I'd like the least amount of interaction as possible. Where is this place so I can make a note to never go there.

KyleTron5000 · 36-40, M

@dumpstermeow starbucks

dumpstermeow · 41-45, F

@KyleTron5000 argh...I have at least 30$ worth of giftcards there.

KyleTron5000 · 36-40, M

@dumpstermeow Not everyone uses the camera it seems though. When I went for my drive thru training at another store they didn't use the camera.

dumpstermeow · 41-45, F

@KyleTron5000 it's only a matter of time. I better use all my giftcards tomorrow.

KyleTron5000 · 36-40, M

@dumpstermeow Probably depends on who's working. My boss seems very gung ho on the idea of it, while others might not be.