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Why does a customer need to see my face and know my name?

The place I work at just became a drive thru and on our drive thru screen there is an option to turn on a camera so the customer can see me when I take their order. Plus my boss wants us to include our names when we welcome people. Ha ha no that camera is off when my boss isn't there. It's unnecessary and creepy.

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SpaceAce · 31-35, M

yeah most people don't want to get to know their fast food guy.

KyleTron5000 · 36-40, M

@SpaceAce Customer interaction, customer interaction but keep the window times down. Okay so just how am I supposed to do that but be fast?

SpaceAce · 31-35, M

@KyleTron5000 You have to be Jesus and walk on water. Maybe then it will be enough, probably not though.

KyleTron5000 · 36-40, M

@SpaceAce it's never enough.