HumanEarth · F
Upset, pisses me off and i see it as a lack of respect. Calling clients "moneymakers" reduces them to mere financial transactions, undermining the personal connection and care that should be at the heart of a home care agency's mission.
When such terminology is used and it gets out. It could damage the trust necessary for effective care, as clients may feel like they are being seen primarily as sources of income rather than individuals with needs.
Plus labeling may create a negative perception of the agency, suggesting a focus on profit over client well-being and it will impact on staff morale. Which will lead to a toxic work environment.
If I was the owner, manager or someone of power. I would address the problematic use of "moneymakers" in the home care agency, first, reevaluate all communications and replace it with respectful terms like "clients" or "care recipients." Implement staff training focused on empathy and proper communication, and establish core values centered around compassion and respect. Update marketing materials to reflect these values and highlight client stories. Regularly monitor feedback from both staff and clients to ensure the new terminology and culture are embraced, fostering a supportive environment that prioritizes client well-being.
I would be fire some people
When such terminology is used and it gets out. It could damage the trust necessary for effective care, as clients may feel like they are being seen primarily as sources of income rather than individuals with needs.
Plus labeling may create a negative perception of the agency, suggesting a focus on profit over client well-being and it will impact on staff morale. Which will lead to a toxic work environment.
If I was the owner, manager or someone of power. I would address the problematic use of "moneymakers" in the home care agency, first, reevaluate all communications and replace it with respectful terms like "clients" or "care recipients." Implement staff training focused on empathy and proper communication, and establish core values centered around compassion and respect. Update marketing materials to reflect these values and highlight client stories. Regularly monitor feedback from both staff and clients to ensure the new terminology and culture are embraced, fostering a supportive environment that prioritizes client well-being.
I would be fire some people
Tumbleweed · F
@HumanEarth The case manager actually said it, I quit...
ChipmunkErnie · 70-79, M
Gangstress · 41-45, F
bookerdana · M
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bookerdana · M
@Tumbleweed at least as the actual caregiver you can make a real difference
Tumbleweed · F
@bookerdana The saddest part of all is that they lost their daughter 4 years ago so the woman gets extremely attached to the caregivers. And she's lost three of us.
bookerdana · M
@Tumbleweed hopefully she will eventually make the conneection
FloorGenAdm · 51-55, M
Justmeraeagain · 56-60, F
Nitedoc · 51-55, M
Very impersonal and unprofessional!
samueltyler2 · 80-89, M
I hope only behind closed doors and in jest!
Tumbleweed · F
@samueltyler2 Behind closed doors but weren't joking.
samueltyler2 · 80-89, M
@Tumbleweed that is terrible.
TurtlePink · 51-55, M
Tumbleweed · F
@TurtlePink I did! I start with a different agency on the 6th!
Tumbleweed · F
@PepsiColaP Me too. I really do.
AngelUnforgiven · 51-55, F
Tumbleweed · F
@AngelUnforgiven I did.
Lostpoet · M
🤷it's kind of the truth
Tumbleweed · F
@pdockal He fired another girl for voicing her opinion. She never cussed at him or anything but she didn't back down. Next thing she knew, she went to check her schedule & it was completely blank. That's how they fire people, be sneaky like that.
SwampFlower · 31-35, F
Tumbleweed · F
@SwampFlower Me & a former caregiver went to visit them when we were NO longer working for the agency. The owner found out we were there & threatened to get papers on us.
SwampFlower · 31-35, F
@Tumbleweed What, why?
Tumbleweed · F
@SwampFlower I have no idea. He thinks he actually owns them I guess. But yeah, we're allowed NO contact with the clients at all. It makes me sick that he does this knowing the clients love us & want to see us. The woman cried because of it.
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Lilnonames · F