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incredible how online reviews have affected our way of consuming

when choosing a hotel or restaurant or booking some activity during trips I always spend hours reading comments. you can't trust what one person says but you can take into consideration the specific reasons for their like or dislike and certainly when 50 others say the same thing it become necessary to seriously consider their opinion.
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4meAndyou · F
It's important to know what to expect when you are traveling. I used to enjoy watching shows like Hotel Impossible, and Restaurant Impossible. In one Hotel Impossible show, the hotel owner would argue online in the review section with every single person who left a bad review but never tried to fix the problems. Classic case of denial.