I Hate When People Call My Job and say "Your Company..."

..."I spend a lot of money with your company.."

and I interrupted, sympathizing:

..."uh, ma'am, if this were MY company, then I need to have a meeting with my accountants because clearly my bank account is not reflecting that."

(I was given a verbal warning for that, after that call was reviewed, despite supervisor holding back laughter)

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Thevy29 · 41-45, M

I remember a person I knew but didn't know I was working there, call to get her medical records transferred from the Doctors surgery to where she was. I told her she needed to put her left hand on her stomach and do circle motions while patting her head with her Right...
Another time an old School teacher rang to affirm what he needed to do for his Blood, Urine and Faecal tests. I told him to just bring in a pair of his underwear... I almost got fired for that one.

Jeremi · 41-45, M

@Thevy29
my first call center job, I was brand new and I caved. young and naive. some rinky dink corrupt company. this dude fired off at me and "you're going to fix my problem now?" I said, "sir, I'm going to transfer you over to someone who cares..." yeah, that was my last day.