Why do people belittle retail workers?

And wasn't Xmas a barrel of fun? I used to say, if you want to see the worst of human nature, especially American human nature, work in retail during the holidays!

@hunkalove: yup. I used to work on Christmas. They come in just to complain at you even though they have never met you. I worked customer service and a woman came in and she wanted a refund but she didn't have a receipt and I was told you can't give refunds if you don't have a receipt, so I told her so. She went mental. Went down to the back of the store to get where the item she had wanted a refund on and dragged the whole shelf along with her. She must of thought I would care but I thought it was hilarious. The manager came over and she kept telling the manager I wouldn't give her a refund and I got wrong for it, even though the manager said don't give refunds without receipt. I left there.