Going grocery shopping, at least for me, used to be fun...

It used to be a relaxing experience, but something happened in the last few years and now it seems more like a headache than anything else. Stores seem to make it impossible for things to be streamlined. Walmart specifically has made it so only certain self-checkouts are open to the public whereas others are exclusive to people who pay a subscription. How does this help the customer and make things streamlined?

To me it feels like stores are making it harder to have an enjoyable experience at the store.

What are your thoughts?

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Jayciedubb · 56-60, M

I'm sure it's some kind of marketing balance thing. Also, the only streamlining they're worried about is the stuff that saves or generates money for them. They don't care about time. They're open 24 hours a day.

One of the Home Depots in my area has only self checkout.. when I go there, I make one of them check me out anyway. I just tell them, hey can I get somebody to check me out. I don't work here. And they're always happy to do it and very friendly about it.