Is it possible for a person to be dirty and can’t help it? Is it a mental health thing? One of my daughters room is always dirty.

She’s been on so many different types of punishment. Today she told me she don’t know how to clean it the way I want it. She said she don’t think it’s as dirty as I’m saying it is. It’s really making me upset. I don’t want to keep punishing her for something she can’t control but how can you not control being dirty. I want to better understand her.