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Why do I have to verify my identity when I call to pay my own bills over the phone?

Are other people calling to pay my bills? And if they are. Let them. please! By all means
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AngelUnforgiven · 51-55, F
🤣 ive never thought of it that way that other people are paying your bills 😂😂😂😂😂 lol.they shouldn't care where the money comes from as long as they receive it