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Australian Telco - Telstra really has become pathetic

Yesterday I was at Cottesloe Beach, wifi - no service.
Today I am at Bickley Brook - Phone - no service.
Many times my wifi is reduced to one bar. It seems their service is becoming worse as the years pass.
I am really angry with them but try and make a complaint on-line? Impossible
Redirected to "Community Help"
I am paying over $1000 a year for very poor service.
I will be ditching them but they will not care. What is one customer leaving when they made $2 billion in profit last year?
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metaldog · 51-55, F
I think this is the issue with most things now, pure greed... they charge what they want for less and less be it goods or service and we just keep forking over the money