Australian Telco - Telstra really has become pathetic

Yesterday I was at Cottesloe Beach, wifi - no service.
Today I am at Bickley Brook - Phone - no service.
Many times my wifi is reduced to one bar. It seems their service is becoming worse as the years pass.
I am really angry with them but try and make a complaint on-line? Impossible
Redirected to "Community Help"
I am paying over $1000 a year for very poor service.
I will be ditching them but they will not care. What is one customer leaving when they made $2 billion in profit last year?

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whowasthatmaskedman · 70-79, M

I know the West has many communication issues with distance and isolation. I never considered that would extend into Perth suburbs as well. Telstra is falling down on the job. Maybe time to check the coverage of the competition..😷

Gusman · 61-69, M

@whowasthatmaskedman I do plan to look at other options. Getting beyond a joke, dropping out or no coverage at all.