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What should I do in this situation?

About a month ago I got a new phone from t-mobile. I requested a new one because the old one got damaged. I in return had to send the old one back. I packaged the old phone and was on my way to the post office. My sister told me to give it to our mailman who we've known for years. I gave it to him and he said he would take care of it.

I got a message from t-mobile saying they never got it. And are now charging me $900 for the device. I went to my mailman and asked if he sent it. He looked shocked and denied never getting it from me. I went to the post office and asked them if they received a package. They requested a tracking number which I don't have.

Now my service has been cut off and can't afford to pay the $900 penalty. I am honestly pissed off. Partially at myself, I knew I should have went to the post office.
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Gusman61-69, M
That is very unfortunate. 馃槓
If you want something important done, do it yourself. Never rely on other people.
Go to another telco and get a different phone, cheaper than $900.
kydflash31-35, M
@Gusman Might just do that, thank you
Gusman61-69, M
@kydflash t-mobile are not going to restore your service until you pay $900.
In the meantime you would be without a phone.
Best idea is to go to another company.
Discuss with t-mobile about paying off the $900.