Everything's going to hell anyway so who cares
Actually woke up without a voice this morning. I am barely hanging on. I took 53 calls yesterday, back to back. My two coworkers on either side of me each took 5. This is a DAILY thing.
I am constantly exhausted. Mentally drained. I get sick with anxiety at the very thought of going to work, knowing it will be nonstop back to back calls. I've spoken to everyone I possibly can about it, and no one does anything to equal out my call volume so that I am taking about the same amount as the other English speaking CSRs in my team. Instead, I'm taking triple the calls while they sit around me playing cards or reading.
My company is a place that prides itself on hiring people with disabilities, mental health issues, and other "barriers to employment" (their words, not mine). Yet they don't seem to understand that when someone is affected by those things, that person is absolutely going to be more likely to burn out when being overloaded on a daily basis and not listened to when they're struggling.
I don't care if anyone reading this assumes I'm just a whiner or just lazy because I want equal workload in the workplace. Think what you want. Unless you're paying my bills, I don't really care.
I am constantly exhausted. Mentally drained. I get sick with anxiety at the very thought of going to work, knowing it will be nonstop back to back calls. I've spoken to everyone I possibly can about it, and no one does anything to equal out my call volume so that I am taking about the same amount as the other English speaking CSRs in my team. Instead, I'm taking triple the calls while they sit around me playing cards or reading.
My company is a place that prides itself on hiring people with disabilities, mental health issues, and other "barriers to employment" (their words, not mine). Yet they don't seem to understand that when someone is affected by those things, that person is absolutely going to be more likely to burn out when being overloaded on a daily basis and not listened to when they're struggling.
I don't care if anyone reading this assumes I'm just a whiner or just lazy because I want equal workload in the workplace. Think what you want. Unless you're paying my bills, I don't really care.
41-45, F
