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Amazing how much dealerships get away of robbing people

A friend broke her rear windshield wiper arm and took it to the dealership, they quoted her $300 to replace it. I ordered the replacement part on Amazon for $17 and installed it myself in less than 5 minutes
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Our local place is good like that. They'll tell us it's cheaper if we get the parts ourselves
GoFish · 41-45, F
yep.. last time we went to the dealership for a car check it cost us several grand 😒 and they wanted to charge us 4k for a new hybrid battery .. my hub found a place online that instals a refurbished battery for 2k
DDonde · 36-40, M
I had a similar situation where I had been previously charged a similar amount by my car dealer for labor for asking them to fix my battery issues. They half-assed the solution and then it died again a month later. Some guy from AAA was able to eyeball the issue and was able to fix it on the spot for no extra.

I don’t trust the dealer anymore to actually care about fixing the issue.
TheWanderingMind · 41-45, M
@DDonde I only go to the dealership if their having a promotion on oil change and I don't feel like doing it myself.
ArishMell · 70-79, M
That is a rip-off. Either that or the labour-charges in your area are extraordinarily high anyway.

Say $20 for the arm bought directly. So £280 fitting-charge.

I don't know what would be a fair "call-out charge" or "miniumum order charge" locally to you- let's say $100.

So £180 for 5 minutes gives $2160 an hour overheads rate... the fitter sees only a fraction of that as wages.



Like many motorists I regard items like screen wiper blades as "consumables" you simply buy as common pattern-parts from your local car-parts dealer, and fit yourself.

Actually our main one, a branch of the Halfords chain, does offer a fitting service too, for little extra charge. I had to use it recently to replace a blown headlamp bulb, because although that should be a simple task normally, the bodywork design makes one lamp-holder extremely difficult to reach and I did not to risk damaging anything.

Is there not a similar shop near you?
TheWanderingMind · 41-45, M
@ArishMell just expressing what the dealership was trying to charge her vs what it cost to do it yourself in this situation
ArishMell · 70-79, M
@TheWanderingMind Yes - I understand that. Definitely over-charging for a basic maintenance task.
Therealsteve · 31-35, M
if it were truly theft, you wouldn't have had the agency to decline and buy elsewhere. An exchange of resources becomes theft when the transaction was forced against or without agency.
Munumbis · 46-50, M
These people should go to prison.
BrandNewMan · 61-69, M
There are so many things you can realistically do with the help of YouTube and basic tools.
TheWanderingMind · 41-45, M
@BrandNewMan that's true
SirLirkALot · 46-50, M
probably because they have to charge a minimum one hour on labor which is the same for any work they do. hopefully they told her she could have it done at the gas station for less or open up YouTube.

 
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