Are Hyundai's and Kia's junk?

I was going through Reddit and reading horror story after horror story about engines suddenly failing on models as recent as 2020, along with various other problems. And then their customer service is apparently a joke? I've never owned a Hyundai or Kia so I wouldn't know any of this first hand. Maybe someone on here could share an experience.

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Lilnonames · F

Your gonna have that with any brand

The Kia Reliability Rating is 4.0 out of 5.0, which ranks it 3rd out of 32 for all car brands. This rating is based on an average across 345 unique models. “Kia had 3 popular models in the top 30 with Excellent ratings, including the Soul, Rio, and Forte