I Hate When People Call My Job and say "Your Company..."

..."I spend a lot of money with your company.."

and I interrupted, sympathizing:

..."uh, ma'am, if this were MY company, then I need to have a meeting with my accountants because clearly my bank account is not reflecting that."

(I was given a verbal warning for that, after that call was reviewed, despite supervisor holding back laughter)

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Fungirlmmm · 51-55, F

Lol. I used to hate when they would say, "I will have your job." I was a manager and on more than one occasion I told the person I would be glad to send them an application.

Jeremi · 41-45, M

@Fungirlmmm
lol. I'm using that next time. just for the reaction. for my own clarify. I'll take another evaluation.

Fungirlmmm · 51-55, F

@Jeremi Another technique is when someone is talking louder and louder allow your voice to get softer. It forces them to get calmer to hear you

Jeremi · 41-45, M

@Fungirlmmm
that's basic 101. I usually mute, let them get everything out, come back with this passionate somber voice like I'm offering a tissue. "you feel better now? awww, poor thing."