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What's your craziest customer service story?

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DearAmbellina2113 · 41-45, F
Christmas 2006. Insanely crowded shop, impatient customers, and only two employees (me and my manager).

Manager is getting visably more stressed as the night goes on. We are both running back and forth, trying to serve customers who are becoming more and more angry that we cant keep up with demand.

Manager disappears to back room and doesn't come back. I go to check on her, find her literally on the floor in a fetal position, crying. Nervous breakdown I guess?

I ask if she wants me to call someone, but instead of answering, she gets up, grabs her coat, and runs out, leaving me to finish the night with all these shitty customers.

Great. So I do my best, literally running between customers, trying to stay nice even though they're ALL being Karens. Now people are getting so impatient they're coming behind the counter, trying to serve themselves. Nope. Not today.

Some lady snaps at me, literally snaps her fingers like I'm a dog. That's it.

"EVERYBODY OUT!!!" I yell. And I mean it. I grab the announcement mic and keep telling everyone the store is closed and they need to leave immediately. I ran everyone off, locked the doors, closed the registers, finished the paperwork for the night, and left the store 5 whole hours early.

No fucks given. 💃🏻💃🏻💃🏻