In line at the cash register earlier.
I was looking at the menu just deciding what to order and suddenly the guy ahead of me looked back at me and laughed: "She said hit the red X, right?" I just told him idk, I wasn't paying attention.
Cashier returned from grabbing something. He looked at her and said "You said hit the red X. It canceled it."
I just kept looking at the menu but I heard him say multiple times, "You canceled it." Or maybe he was saying "It canceled it" I couldn't tell from the way he talked but either way he was accusing her of canceling his order, multiple times.
From working 3 years as a cashier when I was a kid I can almost certainly guarantee that HE canceled it because every customer thinks they know exactly how the computer works when they actually have no idea how it works and most of the time when something goes wrong it's because the customer didn't listen or expected one thing to happen when something else entirely happened and then it's up to the cashier to fix it on their end while the customer yells irrelevant dumb shit and thinks they're helping somehow.
Finally when they finished and I approached the poor girl she just looked exhausted and spaced out. She stood there for a second trying to regain her composure and then smiled and said hi to me and took my order.
I tipped her well.
Not the first time I've seen a grown ass man give a tiny young woman trouble at the checkout line for his own dumbassery.
I thought "first world problems" was a popular enough saying to get through people's thick skull already. You don't have to freak out and accuse somebody of something just because things didn't go exactly as you expected. They rarely do. Even in a restaurant or grocery store. In fact it's more surprising if something goes smoothly for a change. You learn this quickly in customer service.
Calm down.
Cashier returned from grabbing something. He looked at her and said "You said hit the red X. It canceled it."
I just kept looking at the menu but I heard him say multiple times, "You canceled it." Or maybe he was saying "It canceled it" I couldn't tell from the way he talked but either way he was accusing her of canceling his order, multiple times.
From working 3 years as a cashier when I was a kid I can almost certainly guarantee that HE canceled it because every customer thinks they know exactly how the computer works when they actually have no idea how it works and most of the time when something goes wrong it's because the customer didn't listen or expected one thing to happen when something else entirely happened and then it's up to the cashier to fix it on their end while the customer yells irrelevant dumb shit and thinks they're helping somehow.
Finally when they finished and I approached the poor girl she just looked exhausted and spaced out. She stood there for a second trying to regain her composure and then smiled and said hi to me and took my order.
I tipped her well.
Not the first time I've seen a grown ass man give a tiny young woman trouble at the checkout line for his own dumbassery.
I thought "first world problems" was a popular enough saying to get through people's thick skull already. You don't have to freak out and accuse somebody of something just because things didn't go exactly as you expected. They rarely do. Even in a restaurant or grocery store. In fact it's more surprising if something goes smoothly for a change. You learn this quickly in customer service.
Calm down.
