How can UPS lose a parcel?

[b][c=000000]I don't understood how a major company who is responsible for world wide shipping has no recollection or any knowledge of my parcel. Even with the limited info I have it doesn't help. I abhor people blaming everything on the pandemic. Individuals need to accept responsibility for their actions or at least try to be more helpful and apologetic. 😠[/c][/b]

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froggtongue · M

Trying to fight the system just for your parcel. What's important to you is not what's important to them. I'm sorry for you. Maybe you can get a replacement item shipped to you. See if they'll do that.