How can UPS lose a parcel?

[b][c=000000]I don't understood how a major company who is responsible for world wide shipping has no recollection or any knowledge of my parcel. Even with the limited info I have it doesn't help. I abhor people blaming everything on the pandemic. Individuals need to accept responsibility for their actions or at least try to be more helpful and apologetic. 😠[/c][/b]

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Quimliqer · 70-79, M

Went through that with a cell phone. They had no records of ever receiving it, nothing on the shipping, then 2 days later they phoned to say it was in. It was sealed with TSA security tape, but I opened it in front of them and we were all surprised to find and empty container.

sensualbeauty1 · FVIP

@Quimliqer Good Lord! That's simply horrendous my friend. How was it resolved, hopefully you got your phone eventually? 😠

Viper · M

@Quimliqer Great thing you opened it in front of them or they wouldn't of believed you.

Also TSA? I thought they mainly looked and checked people? I don't believe they normally check packages (though I could be wrong).

I wonder if someone got hd of some TSA tape and used it but weren't really part of TSA (or at least weren't doing their TSA job, even if they were TSA).