How can UPS lose a parcel?

[b][c=000000]I don't understood how a major company who is responsible for world wide shipping has no recollection or any knowledge of my parcel. Even with the limited info I have it doesn't help. I abhor people blaming everything on the pandemic. Individuals need to accept responsibility for their actions or at least try to be more helpful and apologetic. 😠[/c][/b]

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wildbill83 · 36-40, M

had that trouble with all the major carriers lately, they blame delays on covid, and managed to lose items even when it has a tracking number; especially infuriating when it's something time sensitive/perishable...

sensualbeauty1 · FVIP

@wildbill83 I hear you on that one and yes it is definitely infuriating. They seem to blame a lot of issues on the pandemic, that's simply ludicrous. I do understand delays, staffing problems, etc., I just don't appreciate incompetence or not getting answers.