i posted your question to ai......
That definitely sounds like your phone is possessed, but don't worry—your Moto G Play hasn't been taken over by ghosts! What you are experiencing is a very common (and incredibly frustrating) hardware and software glitch known in the tech world as "Ghost Touch." When this happens, the phone's digitizer (the part of the screen that senses your fingers) misfires, sending rapid-fire, random touch signals to the processor. This causes the screen shaking, the endless app switching, and the self-typing keyboard.
Since the phone is completely freezing and running wild, let’s go through a step-by-step battle plan to tame it, starting with the immediate fixes and moving to deeper troubleshooting.
Step 1: The Forced Hard Reboot (The Panic Button)
When the screen is frozen or flying through apps, you usually can't use the regular on-screen "Power Off" button. You need to force it to shut down using the physical hardware keys.
Press and hold the Power button down for a full 10 to 20 seconds.
Do not let go when the screen flashes or if the keyboard pops up. Keep holding until the screen goes completely black and you feel a vibration.
Let go, and let the phone reboot normally. This cuts the power momentarily, clears the system memory (RAM), and usually stops the immediate "freak-out" so you can navigate the menus.
Step 2: Clean and Inspect the Screen
Because the screen relies on electrical conductivity, external factors can easily trigger ghost touches.
Remove the case and screen protector: A cracked screen protector, or a tight case pressing against the edge of the glass, can constantly pressure the digitizer.
Clean the glass: Give the screen a thorough wipe down with a microfiber cloth. Dust, moisture, grease, or a stray drop of water can cause the phone to think a finger is pressing down constantly.
Step 3: Boot into Safe Mode
If the issue returns shortly after rebooting, a rogue app might be overloading the processor and causing the system to crash and freeze. You can check this by booting into Safe Mode, which temporarily disables all downloaded apps.
Press and hold the Power button until the power menu appears on the screen.
Tap and hold your finger on the Power Off or Restart option on the screen for a few seconds.
A prompt will appear asking if you want to reboot to Safe Mode. Tap OK.
Your phone will restart, and you'll see "Safe Mode" written at the bottom of the screen.
The Test: Use the phone in Safe Mode for a little while. If the shaking, self-typing, and freezing completely stop, a downloaded app is the culprit. You’ll need to restart normally and uninstall recent apps (like custom keyboards, battery savers, or recent games) one by one.
Step 4: Wipe the Cache Partition (If possible)
If your Moto G Play allows it (depending on the specific Android version it's running), clearing the system cache can fix the deep freezes.
Turn the phone completely off.
Press and hold the Volume Down button and the Power button at the same time until the bootloader menu (a screen with a little Android robot) appears.
Use the Volume keys to scroll through the options until you see Recovery Mode, then press the Power button to select it.
If you see "No command," press and hold the Power button, tap the Volume Up button once, then let go of both.
Use the volume keys to highlight Wipe cache partition and select it with the Power button. (If you don't see this option, your version of Android manages this automatically, so skip to the next step).
Once done, select Reboot system now.
The Reality Check: Is it a Hardware Issue?
If you try all of the above—or if you manage to do a full Factory Reset (under Settings > System > Reset options)—and the phone still shakes and types by itself, the issue is physical.
Internal Pressure or Damage: If the phone was recently dropped, exposed to moisture, or sat in a hot car, the adhesive holding the display together might be failing, or the screen connection inside may have loosened.
Battery Swelling: Sometimes, an aging lithium-ion battery can begin to swell slightly inside the phone. This pushes against the back of the display assembly from the inside, causing massive ghost touch issues and system freezes. Check the side profile of the phone to see if the screen or back plate looks like it's lifting or bulging.
Try the Hard Reboot (Step 1) first just to get control back, and let me know if it stays stable long enough for you to get into the settings!
