Nervous day at work

Today at work I was troubleshooting a clients device and I messed up something making the client get charged for something he shouldn’t have and I got reprimanded.

I’m still new with the company but I apologized and my mentor just kept hounding me to make sure I read/follow instructions more clear.

I’m new but I don’t want to be let go from messing up but it’s bound to happen when you first start anything new. He said this isn’t fire worthy but I need to follow instructions better next time. I’m anxious to go into work tomorrow I don’t want my anxiety of today to carry on tomorrow.

Any advice on how to not fester up my anxiety and feelings, and just learn and move on?

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spjennifer · 56-60, T

He reprimanded and you apologized, if he's even a halfway decent mentor, he just moves on. No one is perfect, and we ALL make mistakes occasionally, especially when you're new at the job. All you can do is remember the mistake, don't dwell on it, and move on too, you will make more mistakes, just try to be attentive and minimize the number of mistakes you make. If the company is a decent one, they removed the additional charge to the customer and apologized for the error.