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What do you say to someone who has suffered a personal tragedy like the death of a loved one?

I can never think of anything. I'm sorry seems so useless. Sometimes words are not enough or make things worse.
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SW-User
Sometimes not saying anything but just being in their presence helps. They may depend on your shoulders to cry on. Your ears to tell how they feel, or stories about what they experienced.
Sometimes saying I'm sorry or my condolences is not enough. Being by that person's side means more.