Poll - Total Votes: 9 See Poll Options
NatalieIsFun · 26-30, F
@basilfawlty89 This is a widely quoted saying.... and very true!
Fungirlmmm · 51-55, F
@Fungirlmmm Thanks for that- you're one of the few people when I've mentioned this too- they pick up on the world's most basic social cue!
ninalanyon · 61-69, T
@ninalanyon Unfortunately they are necessary here 😔 But they sound like they are even more necessary in the US!
Longpatrol · 31-35, M
@ninalanyon we have those signs in Singapore as well about ten years or 15 years ago there were assaults against bus conductors and during Covid medical staff were abused.
ninalanyon · 61-69, T
@Longpatrol Do the signs make a difference? For someone like me who left the UK before such signs existed it makes the UK look like a failed authoritarian state. Landing at Glasgow Airport some years ago the first sign I saw was not Welcome to Scotland but something like You face stiff penalties for abusing the staff.
Not exactly welcoming.
Not exactly welcoming.
SunshineGirl · 36-40, F
I thought this was a private sector thing . . I have only seen them on the railways, buses and banks. My wife is an NHS nurse and deals with people during their darkest hours. She is expected to take any verbal outbursts on the chin 😐 When you work in public service you generally do not have the option of refusing to serve obnoxious people (unless they physically assault you).
@SunshineGirl Sorry to hear that, just shows some people- she helps them and all they can do is give her abuse! 😔
Longpatrol · 31-35, M
@Longpatrol Love it!
CheekyBadger · M
Many private enterprises do have signs like that. However I think sometimes some places take it too far and forbid any negative discussion - but staff have got to accept that they are representing their employer and if their employer is treating customers badly then people have a right to make their feelings known *but in a polite and non-violent manner. This might involve being assertive and perhaps more abrupt than would usually be the case.
If a staff member is continually being put in this position their issue should be with their employer rather than the customers.
If a staff member is continually being put in this position their issue should be with their employer rather than the customers.
@CheekyBadger
I mean what is a cashier or shelf stacker put on a minimum wage by a greedy company going to do about it?
Don't mistake me obviously customers are going to be annoyed and use annoyed body language but your issue with the product isn't the cashier's personal fault! 🤷♂️
And now I think of another phenomenon- the customer talks like dirt to the cashier, demands the manager and when the manager comes they speak politely to the manager! 🤷♂️
but staff have got to accept that they are representing their employer and if their employer is treating customers badly then people have a right to make their feelings known
I mean what is a cashier or shelf stacker put on a minimum wage by a greedy company going to do about it?
Don't mistake me obviously customers are going to be annoyed and use annoyed body language but your issue with the product isn't the cashier's personal fault! 🤷♂️
And now I think of another phenomenon- the customer talks like dirt to the cashier, demands the manager and when the manager comes they speak politely to the manager! 🤷♂️
CheekyBadger · M
@BritishFailedAesthetic absolutely - the cashier should be able to pass the customer to someone able to resolve the situation. When they aren't able to do this the fault (in my opinion) lies with the employer and not the customer. Some employers don't want customer complaints and so do everything they can to prevent the customer from actually complaining including not giving their staff means to resolve complaints - this to me is creating an unreasonable work environment for employees.
SethGreene531 · M
Posted in hospitals here, they come with swift and positive control, and arrest; for those ignoring the warning. With police often in attendance.
In retail :
Yes, we need well trained and equipped security with a visible presence and rapid response, in high volume retail stores.
Floor staff should be similarly trained.
A no tolerance-no B.S policy. Where bad attitudes are not license to inflict abuse on others.
It's high time we stop permitting customers to behave as spoiled 6 year old brats simply because they threaten to run to the competition, cite their "rights, or sue; if not lauded as crowned monarchy.
The worry we'll lose profits is based on idle threats.
Problem customers are always back at the front door, 8 AM sharp for opening the next day. Regardless how much they screamed, or threatened to boycott the store yesterday. 😄 🤭
We also need enforceable bans.
In retail :
Yes, we need well trained and equipped security with a visible presence and rapid response, in high volume retail stores.
Floor staff should be similarly trained.
A no tolerance-no B.S policy. Where bad attitudes are not license to inflict abuse on others.
It's high time we stop permitting customers to behave as spoiled 6 year old brats simply because they threaten to run to the competition, cite their "rights, or sue; if not lauded as crowned monarchy.
The worry we'll lose profits is based on idle threats.
Problem customers are always back at the front door, 8 AM sharp for opening the next day. Regardless how much they screamed, or threatened to boycott the store yesterday. 😄 🤭
We also need enforceable bans.
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