Should private shops have public service style "Abuse of our staff will not be tolerated" signs?

Poll - Total Votes: 9

Yes

You can only vote on one answer.

In my opinion they should- back when I was a cashier the amount of abuse I got- man this one guy I still clearly remember- I wanted to grab his head, smash it onto the counter and watch his teeth go everywhere!

"But they're having a bad day"- my now wife was in the hospital for an emergency appointment for her blood pressure and considering she had a ruptured aneurysm I was terrified- but that day guess what- I still treated all cashiers like normal himan beings!

Please don't think I'm here to berate you if you disagree, all comments are welcome- I'm not a snowflake who melts down when someone disagrees!

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CheekyBadger · M

Many private enterprises do have signs like that. However I think sometimes some places take it too far and forbid any negative discussion - but staff have got to accept that they are representing their employer and if their employer is treating customers badly then people have a right to make their feelings known *but in a polite and non-violent manner. This might involve being assertive and perhaps more abrupt than would usually be the case.

If a staff member is continually being put in this position their issue should be with their employer rather than the customers.

BritishFailedAesthetic · M

@CheekyBadger

but staff have got to accept that they are representing their employer and if their employer is treating customers badly then people have a right to make their feelings known

I mean what is a cashier or shelf stacker put on a minimum wage by a greedy company going to do about it?

Don't mistake me obviously customers are going to be annoyed and use annoyed body language but your issue with the product isn't the cashier's personal fault! 🤷‍♂️

And now I think of another phenomenon- the customer talks like dirt to the cashier, demands the manager and when the manager comes they speak politely to the manager! 🤷‍♂️

CheekyBadger · M

@BritishFailedAesthetic absolutely - the cashier should be able to pass the customer to someone able to resolve the situation. When they aren't able to do this the fault (in my opinion) lies with the employer and not the customer. Some employers don't want customer complaints and so do everything they can to prevent the customer from actually complaining including not giving their staff means to resolve complaints - this to me is creating an unreasonable work environment for employees.