Having a breakfast of tea and a sausage roll in the Trent.
I was going to invite Jayne to meet me here or in the Portland for coffee this afternoon but when I got here half an hour ago I found that the car park by the Trent Building was almost full. That was a surprise because we are still in the the vacation. As I walked through the Trent Building courtyard I discovered the reason, exams, retakes probably. There were signs directing people to various exam halls. So I think we'll stick with finding a café in Beeston rather than risk not being able to park her car.
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I hope you do receive the refund. It seems so many companies now contract basic services to outsiders without really caring about the quality or any losses to the customer.
Anyone can, and does, make mistakes but if I had a bad experience with such a contractor and the problem was not resolved fully and rapidly, I'd be reluctant to use the booked business in future, and tell it so, on the grounds of negligent supervision the contractor.
{Negligent supervision so allowing very poor work was one factor in the Tay Bridge Disaster... only that killed a large number of people. Clearly, the basic lesson has not been learnt, be it a massive corporate failing like the Post Office + Fujitsu affair, or a disappointed hotel customer.}
@ArishMell The host has approved the cancellation so that should mean I get a refund from Booking.com. The host pointed out that they had not received the money from Booking.com because they had declined the booking but I still had to request a cancellation through Booking.com. That sends a message to the host requesting a free cancellation. Why this is not automatic in such cases I don't understand, nor do I understand why Booking.com thinks it reasonable to charge one's card before finding out if the accommodation is actually available.
