Is this normal?

I wanted to volunteer/work with animals, so I signed a form to help at Petco and PetSmart and to take care of the cats there. Although I got assigned to go to somebody's house instead of a store. Is this normal?

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greenmountaingal · 70-79, F

It doesn't sound right to me. What does your boss say? And what is the store policy on that? Do other employees do this? It doesn't sound safe to me.