I Have a Question

How can i get my laptop to let me use yahoo? its always freezing up everytime i want to use it, i used to be able to get it to unfreeze and now i cant get it at all, it crashes, i did fill out a crash report and wondered if they can fix it from there, do they get the ip address to do it, im using chrome on that and other browsers do the same thing, im tired of not being able to use it, im on my netbook right now, any suggestions?

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updown2020 · 61-69, M

Try doing a virus clearing and clear history and cookies.

pearllederman · 61-69, F

@updown2020: already did that, it still wont let me use it

updown2020 · 61-69, M

Have you rebooted everything and reset everything.

pearllederman · 61-69, F

@updown2020: not sure what you mean by reboot and reset everything

updown2020 · 61-69, M

@pearllederman: well unplug router and wireless receiver for about 30 seconds and plug back in and press the reset button on each unit.

pearllederman · 61-69, F

@updown2020: ive done that already, not sure where the reset button is

updown2020 · 61-69, M

@pearllederman: usually the reset button is at the back of the unit. You will need a paper clip and straighten it up to put it in the small hole .