if i cancel tomorrow, will you refund yesterday?

This page is a permanent link to the reply below and its nested replies. See all post replies »

KiwiDan · 31-35, M Best Comment

Under the Consumer Guarantees Act, I only have to refund the service you cancelled, not one that you've already received unless it's faulty or unsatisfactory enough

Maya15 · F

@KiwiDan yesterday was faulty though it was

KiwiDan · 31-35, M

@Maya15 in that case you'll need to return it in saleable condition for the full refund

Maya15 · F

@KiwiDan k. will you provide a return label then?

KiwiDan · 31-35, M

@Maya15 postage will be included in the refund with the relevant receipt

Maya15 · F

@KiwiDan but i can't afford to mail it and wait. yesterday is really heavy and irregular sized.

KiwiDan · 31-35, M

@Maya15 unfortunately that is not my problem