I have prime and this has happened more than a couple of times. I think there is a clause that states “when available” they will ship 2 day. Regardless, free shipping and better prices keep me coming back.

Hmmm, that's interesting. Sounds like Amazon was being sneaky. In any case, I have Amazon prime as well and that hasn't happened to me. Hopefully it doesn't

Well, they’re getting a raise so hopefully they’ll provide better service
How frustrating!

Amazon prime has been terrible lately. Makes me insane especially since they raised the price.

That's a bunch of crap! Amazon should have someone high up to compliment to. I'd be pissed

They handle hundreds of such calls everyday. It's not abnormal for them not to give you special attention. Customer service job is quite hectic. It's not possible for them to give you exact reason why it's delaying because it's the seller who posts the material and the customer service guys have no idea who is doing what.

Gotta love great customer service

They're shipping mad traffic. Stuff happens, its just a couple of days anyways. Im assuming they refunded you the shipping costs as they always do.

Do update on what happened in the end with this Amazon screwup. We have all 'been there, done that' with the company. lol

You go girl...they don’t deserve your money...you should keep prime though I was gonna cancel and glad I didn’t I use them for so much.

One of the reasons I don't shop online

First world problems... :)

D more you know