I Am Angry
I ordered a computer from amazon.com on Oct 1st. I have amazon prime and would get free two day shipping however, because I was using a amazon gift card I would receive 11.00 dollars off which was the price to have it shipped over night. So naturally I decided to have my computer on delivered on Tuesday instead of waiting until Wednesday. Tuesday I was sent an email from amazon saying it would be a delay and I would not get my package until Thursday. I called immediately to find out why. I was told that my bank was delaying my order. Which was shocking to me because I had paid with an amazon gift card. That is some great customer service. Nothing makes me tingle inside like when I have a problem and I call a business and someone gives me a ready made answer without given my account a courtesy glance. I declined the rep's help and asked to speak with a supervisor. The supervisor just kept saying I understand in a cold monotone voice, which sounded like she didn't understand nor gave a shit. She told me my package would ship out on Tuesday and by the close of business I should have a tracking number, and I would get it Wednesday. Which I found out was a lie to get me off the phone. Now I'm waiting on my package, not because I'm excited to get my computer, but to cancel my amazon prime.