I think it depends on the person and the experience. With me, I would want anyone having a negative experience to voice it and tag me so I could respond.
You had a negative experience with me and you called me out on it publicly. I had made a wrong assumption about your ethnicity while trying to be culturally sensitive. You correctly called me out on it and (I hope) I explained myself and then apologized.
And I think that was handled correctly. But I know there are people who would have taken my mistake and talked behind my back about it. Thank you for not doing that.
And there are also people who, when confronted about a legit mistake wouldn't have explained or apologized. I was taught to say I'm sorry when I make mistakes.
So while I think in general we are all better off when we deal with issues in the light of day and have open hearts ... I know that in the real world and especially here that doesn't always yield the best result. 🤷♀️
