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Did I do the business harm or good?

There's a nearby restaurant that's understaffed and keeps getting rude customers and bad reviews by people who aren't familiar with real world struggles.

So months ago I posted a review on Google, calling out other people for being dickheads to the staff and leaving bad reviews for an issue that's more logistical than anything.

My post did point out that wait times were slow, which, in retrospect, might not have been the smartest move. 😅

But I gave them five stars.
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ArkBallet · 36-40, F
You filter out the impatient buttholes for them and basically acted as their unpaid bouncer. You dropped a 5-star to counter the review-bombing. That is objectively helpful to their algorithm.
@ArkBallet Thank you.

I just get upset when people who are being served and waited on act like they have more problems than the underpaid corporate slaves who are probably turning off their heat at home so they can attempt to pay off massive debt.
ArkBallet · 36-40, F
@SinlessOnslaught I know that struggle. You’re right to be pissed. It is bleak. I always thought it would be a good idea for everyone to be forced to work six months in food service or retail.
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ArkBallet · 36-40, F
@SinlessOnslaught Maybe you're right. Truly gross behavior. I think it's more like active amnesia.
@ArkBallet I'm sure there's a psychological term for it. It's selfish people recognizing that they likely will never have to be in the other person's shoes again, so it no longer matters how people in a group "beneath them" are treated.