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Is tipping an expression of gratitude or a mandatory payment?

Is tip part of the chargeable fee? Is it mandatory or is it a social norm? If the institution expects the customer to tip, why not add that on the original bill?

Isn't the client paying for the product and service already? I love a gesture of appreciation for a good service , but if it's expected how can it be a gesture of gratitude.?
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ninalanyon · 61-69, T
It's part of an unconscious conspiracy on the part of the customers and employers (aided by the state) to keep waiter's wages down.
Renkon · 36-40, M
@ninalanyon That's a malignant act.