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Is tipping an expression of gratitude or a mandatory payment?

Is tip part of the chargeable fee? Is it mandatory or is it a social norm? If the institution expects the customer to tip, why not add that on the original bill?

Isn't the client paying for the product and service already? I love a gesture of appreciation for a good service , but if it's expected how can it be a gesture of gratitude.?
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CountScrofula · 41-45, M
Tipping is a profoundly stupid process and I hate it. But in order to fix that, we need to pay restaurant staff (and elsewhere) a better salary and you're not doing that without some serious new laws. So until then, I tip very well.