I yelled at a customer today

Some old lady wasnt letting me talk and figure out stuff and kept hounding me so I snapped. She kept hounding me about instant coffee prices and we dont have any to scan at the moment and I dont know the prices. She kept going can you find out can you find out. I told her if I can talk for a second here I'm trying to find out.

Then she ordered a decaf coffee and we never brew decaf as we dont sell a lot of it. I told her it was going to be a pour over and will take a few minutes. She kept asking how long is it going to take how long how long and I just full on screamed I told you it would be a few minutes and it's almost done.

It finished and I slammed it down and yelled in her face have a great day.

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ShaythePanTransMan · 22-25, T

Hope that doesn’t get you in trouble

MizzBella · 31-35, T

@ShaythePanTransMan I was the manager on duty

Carissimi · F

@MizzBella If you are the manager, your conduct is even more egregious. Find a job where you don’t mix with the public.

ShaythePanTransMan · 22-25, T

@MizzBella really? I mean...maybe you shouldn’t act like that if you’re a manager

MizzBella · 31-35, T

@ShaythePanTransMan Bitch had it coming

ShaythePanTransMan · 22-25, T

@MizzBella I guess you don’t mind losing a customer like that haha

MizzBella · 31-35, T

@ShaythePanTransMan Hell no she does the same shit everytime she comes in. She's rude to all of us. We are busy as is and losing her won't affect our bottom line.

ShaythePanTransMan · 22-25, T

@MizzBella that’s annoying
Well that’s good