If you have 9 kids by the age of 40, please be courteous of customer service people by breaking up your inquiries between staff, not screaming at your

kids, not blaring your music the whole time, and being prepared. Also...you REALLY could learn to do some shit online; customer service is TIMED by management. ughhhhhh

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Turtlepower · 36-40, M

See this is such a bad way of measuring success though. Where's the motivation not to just hang up on the customer to keep times low? Lol

foldedunfolding · 41-45, F

@Turtlepower ikr!!! i wish it was that easy, bc i did fucking 36 inquiries on a single 45 minute call..my times are supposed to be 8.50 minutes. I was holding an average of 7 mins all day before that. every time i would come back from hold, she would be screaming at someone or blaring music in her car/in my ear. Our daily goal overall for inquiries is 65..I did 112.