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So this lady called the police on the car dealership because she didn't want to pay for her car repairs. What type of entitled shiz is this?

I can't even make this type of stupid situation up.
So my dad is the director of the service department at the dealership he works at. I came to see him for early lunch because I wanted to get out of the house. I show up right as the police do. Apparently this crazy woman was angry that the repair for her car took five hours instead of three hours and so she thought that meant the repairs should be for free and was refusing to pay/complaining about the cost. Obviously my dad and the managers told her she couldn't have her car back until she paid for the bill (it was about $200 give or take if anyone cares). So the lady called the police saying that the dealership "stole her car and wouldn't let her leave". She legitimately thought the cops were going to make the dealership give her the car for free. My dad made me sit in his office but I could see through the glass doors/hear her arguing with the cops about the situation. In the end she had to pay- though she left threatening to sue the dealership for "unfair" treatment saying the whole costumer is always right BS and claiming that my dad was working together with the cops to bully her into paying for something that she should get for free since she was inconvenienced. This is why I can't work in costumer service and have respect for those who can because there's no way I could put up with people like that.
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hlpflwthat · M
Idk how long your dad has worked to become 'director' of a service department, but the title will send him to an early grave. I hung it up after 10 years and I still get calls from area dealers wondering if I'd consider getting back into the game.
NaturallyPeculiar · 26-30, F
@hlpflwthat On trust me he's been the director for a long time and the other store they had him at was less stressful but this store he's currently at is a mess with crazy costumers and employees. He comes home everyday hating everything and being tired but he worked too hard for it and makes good money so he refuses to leave.