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why would a company fire you for saying a bad word to a customer instead of just writing you up or suspending you?

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bugeye · 26-30, F
depends on the context and severity. IMO if you have that one really rude customer, the kind you think only exist in hyperbolic stories or memes then you should be able to tell em to feck off.

otherwise you gotta be professional and it's the lack of that is why you'd be fired.
cherokeepatti · 61-69, F
@bugeye Plus if you let one employee get by with it then it sets a bad example and maybe even a precedence for others to do the same. If you fire another worker and didn’t fire the first one they can argue that you are discriminating against them for doing so. Everything is complicated these days.